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FREQUENTLY ASKED QUESTIONS


FAQs are a good place to start looking whenever you have questions.
If your question is not answered below, you can contact us at admin@opendatarescue.com

Getting started


Do I need to make an account to be part of this project?

How do I sign up? 

What browser version is best? 

This app works best on Chrome, with Firefox partially supported. We do not recommend using Internet Explorer or Safari while transcribing on the site 

I already have an account, but have forgotten the password/login. What do I do?

I found a bug, what do I do?

Transcriptions (General)


What are the “Page Column Labels Guide,” and the “Time Column Guide”?

How do I change the date once I start transcribing?

I can't find the word or symbol to match the text in the drop-down menu

There are only two columns on the page but three transcription boxes. Why?

Entering Data


What do I do when precipitation has a curly bracket or is over several days?

What do I do if there's a weather comment (Rain, Snow, Sleet) in the cloud type column?

What do I do when I see a fraction?

Should I type the observations exactly as written or make corrections?

The clouds or wind directions aren't written in the same order as in the drop-down select menu. Should I choose the closest match?

"" or 'ditto' or "do" is written in the cell - what do I do?

There is no field to add in the Sums and Means rows for the logbook I am working on. What do I do?

How do I transcribe offset observations?

How do I transcribe stacked observations?

If there is more than one entry in a cell, what do I do?

How do I mark an empty cell?

What if the observations are illegible and I can't read it?

What do I do if there is a line through the data or if it is scratched out?

What do I do if there is an asterisk symbol (*)?

What if "not measurable is written as the precipitation amount?

What does "inapp" mean?

What do I do if the highlighted box doesn’t cover the observation?

Mistakes


What if I make a mistake?

If I accidentally delete the annotation, what do I do?

I entered the data for the entire row and saved, but when I checked the details on “My Transcription” page, only part of the data that I entered appeared. What happened?

If I accidentally click back while transcribing, what will happen to my transcriptions?

It's Not You, It's Me (Known Issues)


We are currently working on these issues so we thank you for your patience!

Rolling pop-up boxes appear when I create annotation boxes

The boxes don't appear in the right order in the transcription bar

My data disappeared!